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You don’t need to delete the app. Sometimes the App Store gets stuck and the only solution is to restart your computer.
It’s not a problem with the app. It’s a problem with the App Store. Your best bet is just to restart your computer, but you can certainly wait to see if it’s a temporary App Store outage.
RAW Power does restore the data but only for drives that maintain stable “inode” values (this is a file identifier that each file on a disk gets). It is supposed to remain unchanged as long as the file is present on the drive (it will change if the file goes to another drive). It’s not a unique identifier or fingerprint. It’s just a simple number. However, some drives do not keep the inode stable (perhaps they use a different file system – not sure) and that breaks the link between the original file and the RAW Power editing data.
Which Sony camera model are you using? When you see the rotation problem, are you browsing the Photo Library with RAW Power, or Finder folders?
Wow, Andy. I’m really sorry that this problem has gotten so bad you can’t use the app any more. I have not seen this problem and I haven’t gotten emails from anyone else about it. I’m completely mystified. If I figure it out, or get other people with the issue (so I can figure it out), I will contact you. Until then, I certainly understand your need to move to other apps until this can be fixed.
Hi,
Welcome to the app!
Usually, you don’t need to generate thumbnails for images – the app will pull them from the files automatically. Are you not seeing thumbnails, or perhaps they take a long time to appear?
Yes, you can do that – copy adjustments will work between windows and between the library and file system.
You can definitely export the images to the Photo Library with the adjustments applied but that will send a rendered image (like a TIFF or a JPEG). The app doesn’t have the ability to move the original + the adjustments to the library. It’s on my list of customer requests.
JPEG+RAW is Photos understanding of which image is “on top”, but it has no way of actually knowing what to display if it’s been edited by another app. Apple does not provide a way for 3rd party apps to switch R+J in a way that informs Photos. RAW Power simply is selecting the right one of the pair. In other words, there isn’t a way for RAW Power to tell Photos what badge to show.
OK, and which OS version? This is a bug that sort of comes and goes. One of the characteristics of the bug is that the Revert to Original menu item is not enabled properly.
You could also try this with the standalone RAW Power app – it can browse the photo library too.
–Nik
There is a bug in Photos with switching between R+J (I have reported it to them).
If you switch between R and J inside Photos’ Edit, then the extension gets the wrong image (and it has no ability to pick a different one).
If you switch outside of Photos Edit, and then enter edit (and then enter the extension), it should work properly.
What you wrote sounded like you were actually doing that, but other parts of your message sounds a lot like the bug I reported.
–Nik
Yes, that would be good. However, that is not something that the Photo library provides efficiently. (It’s possible to get it, but not quickly). That’s why the file name isn’t shown. The “Title” that is in Photos is not provided by Apple to 3rd party apps (I’ve asked, but the request has been rejected). I would like to improve the file name display in the future.
