Maps not displaying

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  • July 17, 2019 at 4:09 pm #20180
    Powergil
    Participant

    Hello,
    I purchased RP today after trying it, I like the develop RAW features; as I said in previous post, I disabled Metal in RP preferences (for mouse freezing issues).
    But new problem: for some pictures with gps coordinates the map is not displayed above (the coordinates appears in the info panel)
    For now I use RP as standalone and not as Photos plugin.
    So ?
    Thank’s for your expected help.

    July 17, 2019 at 6:14 pm #20216
    Nik Bhatt
    Keymaster

    Hi, I don’t know why the map is not displayed. Here are some possibilities:
    1) Apple cannot resolve the coordinates to a place
    2) something about maps itself (maybe a privacy setting).

    If you want to email a picture to me to look at, I can see if it has to do with the file. To do that, email support@gentlemencoders.com. I recommend mailing a zip file rather than sending the image directly through the mail program.

    Thanks.
    —Nik

    July 17, 2019 at 6:41 pm #20220
    Powergil
    Participant

    Thanks, I just send you an email with zip file of one photo displaying coordinates but not the map.

    July 18, 2019 at 6:41 pm #20461
    Powergil
    Participant

    As I’m waiting for some news from Nik, I add that this issue happens either for raw or jpg files: infos latitude-longitude ok on info panel, and no maps…

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