Multiple nitro albums in photos


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  • #134922
    Nadeem Ayoob
    Participant

    In my Apple Photos, 2 Nitro albums have been added, both with the same rating/flagging filters. Is this because I have Nitro on both ipad and Mac mini? I have a screen shot if needed.

    #134962
    Nik Bhatt
    Keymaster

    Sounds like a bug where the app is confused. Perhaps one of the machines was not connected to iCloud Photos, and then later was. The app might make two sets of albums, or it could be something else.

    I would start with one device and try rating an image and seeing which set of albums it uses. Assuming you are connected over iCloud, then it should show up in the album on the other device.Then you know which one is the real one.

    Then quit Nitro.

    Use Photos (that’s easier) to move the images from the disconnected albums to the iCloud connected albums. That will update everything on both sides. Then you can delete the unnecessary folder (which will get rid of the albums too).

    Then open Nitro and it should find the albums and be okay. If that doesn’t work, we will have to try something else.

    #135052
    Nadeem Ayoob
    Participant

    I gave an image 5 stars in Nitro on iPad. I see it in the 5 star filter in the nitro album in Photos on iPad. I do not see it in desktop Photos. I then rated an image in Nitro desktop. I see it in the appropriate place in the Nitro album on photos desktop, but not on iPad.

    So, it seems I don’t have iCloud enabled for Nitro in either. How do I do that. I looked through the app settings, the Nitro user manual, and I tried looking through the forum but can’t figure how to do it.

    #135054
    Nik Bhatt
    Keymaster

    iCloud for Nitro is the same setting as for Photos. So if it’s on for Photos, and it’s on for Nitro. There is no special setting for Nitro.

    You can test it by editing a random image in Photos on the desktop and seeing if it synchronized to the iPad – that eliminates Nitro from the equation.

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