Exporting resulting in minus 1 hour


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  • #143050
    sjorswitjes
    Participant

    Dear Nik, Exporting my RAW to JPEG back to the icloud photo database results in the same photos going back 1 hour in time (i.e. RAW photos gets the same day but exactly 1 hour less in time when converted to JPEG). I can find any thing in general setup nor exporting setup that can disable this (or makes it possible). What do I do wrong?
    Thanks in advance. Best regards, Sjors

    #143143
    Nik Bhatt
    Keymaster

    Probably nothing. I have received a few reports of time zone issues – cameras often do not put time zones into the file, so setting the time is not straightforward. Photos also has its own notion of time, which can conflict with the time in the file. Please email support@gentlemencoders.com and I can help you directly. I will need a sample file or two, but we need to do that over email not here (and I will send instructions over email as well for what I need).

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