‘Could not load preset’ error when browsing presets and LUTs with keyboard

[Alan Williamson]

Hi there,

I encountered a user interface bug while browsing presets in Nitro for Mac 2024.11 (64):

Steps to replicate:

1. Open the Presets / LUTs menu on the sidebar
2. Select any preset or LUT within a folder
3. Use the keyboard arrow keys to browse up or down until you reach a folder

It seems like Nitro tries to load a preset within that folder; none exists, so it throws an error.

A sample error message

Could Not Load Preset
Error Domain=NSCocoaErrorDomain
Code=260 “The file “Black & White” couldn’t be opened because there is no such file.” UserInfo={NSFilePath=/Users/
alan/Library/Containers/
com.gentlemencoders.nitro/Data/Black &
White, NSURL=Black%20&%20White —
file:///Users/alan/Library/Containers/
com.gentlemencoders.nitro/Data/,
NSUnderlyingError=0x6000025fb450
{Error Domain=NSPOSIXErrorDomain
Code=2 “No such file or directory”}}

[Nik Bhatt]

Sorry to hear about this bug. Unfortunately, I am not able to reproduce it – I made a subfolder of presets and arrowed back and forth but didn’t see any errors. Please email support@gentlemencoders.com and we try to figure out what’s causing it.

[Author]

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