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Nik Bhatt
KeymasterOK. Do you have any idea of what steps are required to cause the blue outline around the large image (the “viewer”)? There was a bug in the past with that, but I fixed it. Sounds like there is another case, but I have not seen it.
March 14, 2025 at 10:02 am in reply to: Levels at default, toggling on and off changes image #136938Nik Bhatt
KeymasterSounds like a bug with Levels – I’ve made a note. I have not seen an issue with the handles working in reverse – so if you can email me at support@gentlemencoders.com, we can work through it.
Nik Bhatt
KeymasterAlias support is on the list for consideration, yes. Aliases have various “gotchas” which have to be worked through one by one.
Nik Bhatt
KeymasterSorry to hear about this issue. What blue line are you referring to? Is it around the viewer? If you click on a thumbnail, are you able to advance to the next image?
Nik Bhatt
KeymasterIt sounds like your sidebar is unlocked. Check the toolbar to see the state of the sidebar. If it’s unlocked, then it covers the thumbnails until you click on a folder / album. Then it should hide.
I believe the black line is a macOS bug, but I have not been able to reproduce it to confirm that. If you look at your toolbar, is it also shifted to the right, leaving a gap at the upper left? That would be an OS bug, but I need to figure out a way to work around it.
Nik Bhatt
KeymasterLink would be a good option, I would think, yes.
Nik Bhatt
KeymasterI have seen that line from another customer, who sent some instructions for reproducing it, but unfortunately the steps do not reproduce for me. If you end up determining a good way to reproduce it, please let me know (via email is fine).
BTW: the forum suppresses HTML content because user-generated HTML can be a major security risk.
Nik Bhatt
KeymasterI cannot see the images, but if it’s a black line near the top of the window, then yes, it’s a bug (and a weird one). It’s not new to that version (a customer reported it on 2025.1). I am having trouble reproducing it. It seems to be related to having tabs and also to the toolbar disconnecting from the left sidebar. If you have steps that always make it happen, please share them, so I can reproduce and fix the bug.
Nik Bhatt
KeymasterSounds like a bug in Nitro’s CA tool. I will take a look. If you want to email me an image to use, that would help. Otherwise, I will use the ones I have.
Nik Bhatt
KeymasterWhen you say “ Photos applies the time of import as the image’s capture time” where are you seeing that replaced information? Photos does have Date Created, Date Added and Date Modified.
January 27, 2025 at 10:23 am in reply to: .RAF raw files change look when loaded in the viewer #136165Nik Bhatt
KeymasterThe first image you are seeing is the camera-generated JPEG. That can have major differences from the decode of the original for two reasons:
1) the camera JPEG has whatever settings you put in the camera, such as Picture Styles, Dynamic Range, and Sharpening, but the RAW does not.
2) The RAW decode is not designed to look like the JPEG anyway – Apple strives for a consistent look across camera models, not matching each camera maker’s JPEG (which is a moving target and also the algorithms in the camera are not documented anyway).The easiest way to see this is to set your camera into Monochrome mode and take an image.
You have two choices: you can have that shift occur when you enter Edit, or when you are still in 1-up, before Edit. There is a preference in the app called Quick Preview. When you set that, the app will defer the decode until Edit.
Nik Bhatt
KeymasterUnfortunately the app doesn’t know if you have set that (or for that matter if the originals have all been downloaded – you could set that and then it could take hours or days for them to appear). I am uncomfortable with the app having a feature that only works for some people sometimes. Here is another example. You search for exif and save a smart album. That album syncs over iCloud and on your iPad the results are different / incomplete. There may be a solution but it’s fraught with complications.
Nik Bhatt
KeymasterNitro does not have a stacking feature of any kind. It’s a popular request, and it’s on the list, but it’s not a near-term thing (there are other higher-priority features that will be done first, like keywords and AI retouch).
Nik Bhatt
KeymasterMaybe. I’ve made a note.
Nik Bhatt
KeymasterIt’s possible but it’s quite tricky. Some adjustments change the look of an image even when they are at default values (for example, Black and White and Vignette).
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